Click on the course title below to be taken to additional information, schedules and registrations:
- ITIL Foundation
- ITIL Practitioner
- ITIL Service Strategy
- ITIL Service Design
- ITIL Service Transition
- ITIL Service Operation
- ITIL Continual Service Improvement
- ITIL Service Offerings and Agreements
- ITIL Planning Protection and Optimization
- ITIL Release, Control and Validation
- ITIL Operational Support and Analysis
- ITIL Managing Across the Lifecycle
About ITIL Education
Value Shepherd sees ITIL qualification education courses as a integral part of your mentoring and coaching. Our ITIL course facilitators are experienced consultants who share that knowledge with the students during the classes (particularly in the intermediate ITIL qualification courses). We use world class materials that are developed based on adult education principles and not just PowerPoint slidesets.
We offer a first class ITIL education experience in the class room. Even if the ITIL material is dry, we will ensure that you will be excited about the course and that you receive the information and the qualifications for which you are looking.
Our ITIL qualification pass rate is higher than average due to the fact that we use only the highest quality materials and our facilitators are all experienced in their fields.
ITIL Qualification Scheme
Click on the following image for more information on the ITIL Qualification Scheme
For additional information about ITIL, please visit AXELOS Limited.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.