Learn. Connect. Put it to work.
Build stronger relationships. Put learning to work.
Practical courses, masterclasses and facilitated experiences in business relationship management, relationship intelligence, transformation and service management.

Your learning, your next step
Explore learning
Choose the learning that fits where you are and what you want to strengthen.
Transformation Excellence

Build your capacity to lead organizational transformation.
Apply Culture, Relationships, Acceptance, Focus and Trajectory to your own transformation challenge through CRAFT Foundation Certification.
Business Relationship Management (BRM)


Build stronger business partnerships, from foundational understanding to strategic practice.
Service Management

Build reliable services that create value.
Connect ITIL® Version 5 concepts to the work your organization does every day.

Relationships & Collaboration
Build healthier relationships. Navigate tension. Strengthen collaboration.
Explore the Resonance Model through practical learning experiences that help you respond more constructively and restore connection.
Make room for your next step
Upcoming Classes
- Register
BRITE Masterclass: Evolving the Culture of Partnership
Online — live virtual class
Fri, Nov 6, 2026 · 10:00 a.m.–4:00 p.m. Eastern Time
Times shown in Eastern Time (New York / Toronto)
Select your time zone to see these times where you are.
Not yet confirmedRegistration open$395 USD per person
You can register without payment. We'll let you know when the course is confirmed.
- Register
ITIL V5 Foundation
Online — live virtual class
Mon, Nov 9 – Tue, Nov 10, 2026 (2 days) · 8:00 a.m.–4:00 p.m. Alberta Time
Times shown in Alberta Time (Calgary / Edmonton)
Select your time zone to see these times where you are.
Not yet confirmedRegistration open$1,895 CAD per person
You can register without payment. We'll let you know when the course is confirmed.
- Register
BRITE Masterclass: Beyond the BRM Role
Online — live virtual class
Fri, Nov 13, 2026 · 10:00 a.m.–4:00 p.m. Eastern Time
Times shown in Eastern Time (New York / Toronto)
Select your time zone to see these times where you are.
Not yet confirmedRegistration open$395 USD per person
You can register without payment. We'll let you know when the course is confirmed.
Published dates do not guarantee that a session will run. Check the session’s status before registering.
Find dates for your course
Learning that stays with you
Not just knowing more.
Seeing what to do next.
Real-life examples. Room for questions. Conversations that connect the ideas to your own experience. Our approach brings the learning back to the situations you face at work.
“I appreciate the real-life examples of how to apply the course material, and the deep knowledge and context that comes with the experience of the instructor.”
Original Value Shepherd experiences
Change the conversation.
Explore a different way to learn about relationships, influence and working together.
Experience it together
Relationship Rumble
A facilitated simulation for noticing dissonance in relationships earlier — the tension that can pull us toward judgment, defensiveness or withdrawal. Through the experience and reflection, practise more constructive responses and explore how to restore connection.
Half-day or full-day · In person · Public or private experiences
An online version is in development.
For organizations
Stronger collaboration through change.
Help your people build stronger partnerships and work through change together. Explore private courses, BRITE masterclasses, Relationship Rumble experiences and learning shaped around your organization’s challenges.
- Private certification courses for teams
- Relationship Rumble workshops
- Tailored learning experiences
Coaching and consulting are also available.
About Value Shepherd
Experience behind the learning.
Value Shepherd brings practical teaching and real-world experience to professional learning. Founder John Krogh’s background spans business relationship management, organizational culture change and service management — helping connect the ideas to the challenges people actually face.
Explore John’s thinking and writingWhat would you like to explore?
A course for you. A new perspective for your team. Let’s start there.

