Business Relationship Management (BRM)
Develop the knowledge and practice of business relationship management—from foundational understanding to strategic partnering.
Learn. Connect. Put it to work.
Build stronger relationships. Put learning to work.
Practical courses, masterclasses and facilitated experiences in business relationship management, relationship intelligence, transformation and service management.
Your learning, your next step
Explore learning
Two relationship learning pathways — choose the one that fits where you are and what you want to strengthen.
Business Relationship Intelligence (BRI)
Strengthen how you navigate trust, influence, culture, value and change in your relationship practice.
BRITE brings Business Relationship Intelligence into practice through eight focused, standalone masterclasses, developed through BRMToday and delivered by Value Shepherd.
More ways to learn
Transformation
CRAFT Foundation Certification
Work through your own transformation challenge using Culture, Relationships, Acceptance, Focus and Trajectory.
Explore CRAFTService management
ITIL® V5 Foundation
Connect service management concepts to the work your organization does every day.
Explore ITIL V5 Foundation ITIL learning overviewRelationships and collaboration
Relationship Rumble & emotional intelligence
Facilitated experiences for noticing tension earlier and restoring connection.
Explore Relationship Rumble Ask about emotional intelligence learningMake room for your next step
Upcoming sessions
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Learning that stays with you
Not just knowing more.
Seeing what to do next.
Real-life examples. Room for questions. Conversations that connect the ideas to your own experience. Our approach brings the learning back to the situations you face at work.
Real conversations Practical perspectives
“I appreciate the real-life examples of how to apply the course material, and the deep knowledge and context that comes with the experience of the instructor.”
Original Value Shepherd experiences
Change the conversation.
Explore a different way to learn about relationships, influence and working together.
Experience it together
Relationship Rumble
A facilitated simulation for noticing dissonance in relationships earlier — the tension that can pull us toward judgment, defensiveness or withdrawal. Through the experience and reflection, practise more constructive responses and explore how to restore connection.
Half-day or full-day · In person · Public or private experiences
An online version is in development.
For organizations
Stronger collaboration through change.
Help your people build stronger partnerships and work through change together. Explore private courses, BRITE masterclasses, Relationship Rumble experiences and learning shaped around your organization’s challenges.
- Private certification courses for teams
- Relationship Rumble workshops
- Tailored learning experiences
Coaching and consulting are also available.
About Value Shepherd
Experience behind the learning.
Value Shepherd brings practical teaching and real-world experience to professional learning. Founder John Krogh’s background spans business relationship management, organizational culture change and service management — helping connect the ideas to the challenges people actually face.
Explore John’s thinking and writingWhat would you like to explore?
A course for you. A new perspective for your team. Let’s start there.