Updated: February 29, 2024
Your privacy is of great importance to Value Shepherd, so we are committed to fully comply with the privacy law. This means your data is safe with us and we will always use it properly.
In this privacy statement, we explain how we handle the information you provide to us. This information is acquired due to your website visit(s), information and/or service requests, and your use of our services and/or applications.
If you have any questions or want to know exactly what information we retain about you and why, please contact us.
Data Collected
Through your online registration for training or through the manual collection efforts of our trainers and admin staff, we keep track of minimal information required to make your training experience a success.
We retain your name and address, job title, organization name, organization address, telephone number, and e-mail address. We require this information to fulfill the implementation of the agreement we have concluded with you and/or your organization.
Statistics & Profiling
We keep track of the data collected to assure that we can align our service to the evolving needs of attendees of Value Shepherd training and workshops
Newsletter and Surveys
Your survey information including the “Data Collected” is used to trigger and drive improvement in Value Shepherds service mechanisms
You can also subscribe to our newsletter and have access to news, tips, and information about our products and services. You can cancel this subscription at any time. Each newsletter contains an unsubscribe link. Your e-mail address will only be added to the list of subscribers with your permission.
Advertising
We would like to send you information about offers and new products or services. We do this:
- by email
- via social media
- by mail
- by phone
You can ask us to cease sending this information at any time.
How Long We Keep Your Information
We keep your information for the appropriate length of time necessary to provide the services, or for other obligatory financial and legal purposes such as maintaining financial and tax records, complying with our legal obligations, resolving disputes, and enforcing our policies.
Provision To Other Companies Or Institutions
We do not, under any circumstances, provide your personal data to other companies or institutions, except if we are legally obliged. (for example, if the police require this if there is a suspicion of a crime). An exception to this rule is the sharing of students Data with various exam institutes to assure a seamless certification process.
Security
We ensure your data is properly secured and we constantly adjust our security measures and pay attention to what can go wrong.
Viewing, Changing & Deleting Your Data
If you have questions or want to know what personal data we have retained about you, please contact us. See the contact details below.
You have the following rights to:
- receive an explanation about what personal data we have and how we handle it
- receive insight into the exact personal data we have on file
- have errors corrected
- ask for the removal of outdated personal data
- withdraw permission
- object to a particular use
Please note we request you clearly identify who you are, so we can ensure we do not modify or delete data about the wrong person.
Contact
Please direct questions or comments about this privacy statement to: [email protected]